Implementation Evaluation

Definition

Implementation evaluation is the quality control task during which the implementation work products are evaluated.

Objectives

The typical objectives of the implementation evaluation task are to:

• Determine if the implementations are:
  • Correct
  • Complete
  • Consistent
  • Feasible
  • Testable
• Determine if the deliverable implementation work products are:
  • Complete.
  • Consistent (internally, externally with other work products, and externally with related conventions).
  • Understandable.
• Identify defects in the deliverable implementation work products so that:
  • The defects can be fixed.
  • Defect trend analysis can be performed to improve the process and staff training.
• Determine if the implementation tasks are:
  • Completed.
  • Effective.
  • Efficient.

Preconditions

The implementation evaluation task can typically begin when the following preconditions hold:

• The initiation phase has started.
• The center inspection team, database inspection team and hardware inspection team and software inspection team are adequately:
  • Staffed.
  • Trained in the implementation evaluation task.
  • Trained in its associated techniques (e.g., inspection).
• At least one implementation work product is ready for evaluation.

Completion Criteria

The implementation evaluation task is typically complete when the following postconditions hold:

• The following implementation work products have passed their evaluations (e.g., inspection):
  • Centers:
    • Contact Center (a.k.a., call center)
    • Data Component
    • Reuse Center
  • Components:
    • Data Center
    • Software Component
    • Hardware Component

Steps

The implementation evaluation task typically involves the following teams performing the following steps in an incremental, iterative, parallel manner:

• The center inspection team formally evaluates the contact, data, and reuse centers in accordance with the associated technique(s) used.
• The database inspection team formally evaluates the data components in accordance with the associated technique(s) used.
• The hardware inspection team formally evaluates the hardware components in accordance with the associated technique(s) used.
• The software inspection team formally evaluates the software components in accordance with the associated technique(s) used.

Techniques

The implementation evaluation task typically can be performed using the following techniques:

• Quality Evaluation Techniques:
  • Desk Checking
  • Inspecting
  • Quality Metrics (implementation metrics)
  • Static Analysis (LowerCASE Tools)
  • Walkthroughs

Work Products

The implementation evaluation task typically results in the production of the following work products:

• Quality Set:
  • Inspection Report
  • Inspection Summary Report

Guidelines

• Inspecting tends to be the most effective quality evaluation technique for identifying defects.
• Evaluations can be incremental and are typically iterative.